Automation and artificial intelligence are revolutionizing the American workplace as machines perform tasks once unique to humans. The changes are affecting everything from picking goods off warehouse shelves to customer service calls to balancing a company’s ledgers. That is also forcing schools and colleges to rethink how they train — and quickly retrain — future workers and those whose jobs become obsolete.
Palaniswamy “Raj” Rajan, the chief executive of Atlanta-based SoftWear Automation, which designed the Sewbots, said new textile jobs will require more brain, less back. “We want people who can work with robots,” he said. “That is where the new economy comes in.”
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